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Amazon services · Account management

Amazon account management services

Amazon account management means an expert runs your Seller Central account day to day: listings, pricing, inventory, ads, account health, cases with Seller Support and buyer messages. Crestaro does this for brands of every size from $750 a month, with a weekly report you can actually read.

What does an Amazon account manager do?

A good Amazon account manager keeps your account healthy and growing without you logging in every day. In practice that is a weekly routine:

  • Listings: fix suppressed or stranded listings, update content, add new variations.
  • Inventory: forecast, plan FBA shipments, avoid stockouts and storage fees.
  • Advertising: manage Sponsored Products, Brands and Display. See PPC management.
  • Account health: watch the Account Health Rating, policy warnings and performance notifications. See account health.
  • Cases and reimbursements: open and chase Seller Support cases and claim lost or damaged inventory.
  • Customer messages: answer buyer messages within 24 hours, handle A-to-z claims and feedback.
  • Reporting: sales, ad spend, profit and what we will do next week.

Who is this for?

Brands already selling on Amazon who want an experienced operator instead of hiring in-house, and Shopify brands that have just launched on Amazon with us. We work with small sellers as well as established brands, and we state our starting price publicly.

How is this different from a freelancer?

FreelancerCrestaroLarge agency
Starting costLow, hourlyFrom $750/month, fixedHigher retainers, often plus % of sales
Coverage when someone is awayUsually noneBackup manager and written playbookYes
Customer support includedRarelyAvailable, same teamSometimes
Who does the workThe freelancerA senior strategist leads every accountOften a junior account manager

What you get each week

A short written update: what changed, what we did, numbers that moved, and decisions we need from you. Plus a monthly call if you want one.

Questions

Frequently asked questions

How much does Amazon account management cost?

Our management plans start from $750 a month, depending on the number of products and marketplaces. Ad spend is always paid to Amazon separately.

Do you need my Seller Central password?

No. You add us as a user in Seller Central with only the permissions we need. You keep full ownership and can remove access at any time.

Is there a long contract?

No. Plans run month to month with 30 days' notice after the first three months.

Which marketplaces do you manage?

Amazon.com, Amazon.ca, Amazon.co.uk, the EU marketplaces, and Amazon.com.au, Amazon.ae and Amazon.sa. See markets.

Get a free audit of your Amazon account

We review your listings, ads and account health and send three fixes you can make this week, whether or not you hire us.

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